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198    EXIM BANK MALAYSIA
            Annual Report 2020


          NOTES TO THE FINANCIAL STATEMENTS









          43.   INSURANCE RISKS (CONT’D.)
              Claim liability sensitivity analysis

              a.  Change in claim costs
                 Assumed an average claim cost of RM550,000 (2019: RM400,000) net of non-reinsurance recoveries for the Comprehensive
                 Policy Shipments and adopted the Group’s and the Bank’s specific provisions for the other types of contracts where
                 applicable. Changing the average claims cost and specific provisions by 10% gives the following result:
                                                                             2020                     2019
                                                                             Net                      Net
                                                                     RM’000       RM’000      RM’000       RM’000
                                                                        High         Low         High         Low
                                                                       +10%         -10%        +10%         -10%

                 Estimated claim liabilities                           52,069      51,334      49,112       48,616

              b.  Change in average number of claims
                 Assumed 10% (2019: 8%) of Comprehensive Policy Shipments policies as IBNR claims for Comprehensive Policy
                 Shipments. Changing this by 10% gives the following result:

                                                                             2020                     2019
                                                                             Net                      Net
                                                                     RM’000       RM’000      RM’000       RM’000
                                                                        High         Low         High         Low
                                                                       +10%         -10%        +10%         -10%

                 Estimated claim liabilities                          51,918       51,485       49,137      48,566

              c.   Change in Claims Handing Expenses (“CHE”)

                 Assumed the following expenses 5% of gross IBNR and 4% of the specific provisions. Changing this by 10% points gives
                 the following result:

                                                                             2020                     2019
                                                                             Net                      Net
                                                                     RM’000       RM’000      RM’000       RM’000
                                                                        High         Low         High         Low
                                                                       +10%         -10%        +10%         -10%

                 Estimated claim liabilities                          51,940       51,463      49,090       48,638
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