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40    EXIM BANK MALAYSIA
            Annual Report 2020

          MANAGEMENT DISCUSSION AND ANALYSIS










          MOVING TOWARDS STRATEGY 2025                                            MITIGATING RISKS
          Strategy 2025 is all about refocusing EXIM Bank to deliver value to our stakeholders.   Digitalisation
          It embodies EXIM Bank’s long-term ambition to steer the Bank towards greater
          resilience and business sustainability.  We reaffirm our commitment to being a     We are embarking into the era of
          preferred DFI for Malaysian businesses seeking financing facilities, insurance/credit   digitalisation and digital banking.  This
          takaful cover and advisory services when conducting business abroad.    requires upgrading of the IT core
                                                                                  banking  system and  infrastructure  to
                                                                                  meet accelerating requirements of online
                          STRATEGY 2025: LONG-TERM AMBITIONS                      banking operations in keeping up with
                                                                                  industry standards.  We are mindful of
                                 •  Capital and balance sheet transformation      our current gaps and are committed to
           SUSTAINABLE           •  Funding and liquidity diversity               staying on track of our Digital Blueprint.
           PERFORMANCE           •   Sustainable  earnings  –  growing  our  business
                                   profitably                                     To date, EXIM Bank has managed
                                                                                  to beef up our capabilities to ensure
                                                                                  ongoing business operations despite
                                 •  Platform for cross-border business            the  pandemic   situation.  Through
                                 •  Deliver sustainable business driven by mandate  the  deployment  of  Office  365  and
           EXPORT BUSINESS       •  Business with focus on:                       Microsoft  Teams,  we currently  have
           ECOSYSTEM                                                              the capability to access information
           CATALYST                (a)  decent revenue growth                     from anywhere and facilitate our work
                                   (b)  asset preservation                        from  home  (WFH)  initiative.  We  have
                                   (c)  leverage financing growth for exports     also established a recovery office in
                                                                                  IOI Putrajaya, acting as the business
                                 •   Redesign our operating and governance model   recovery  centre. The  Alternative  Work
           BEST-IN-CLASS           to achieve higher efficiency, even stronger    Office (AWO) is created in compliance to
           BUSINESS                controls, easier resolvability and reduce   Aspiration 2025  Bank Negara Malaysia’s (BNM) Business
           OPERATION                                                              Continuity Management requirement.
                                   complexity – Credit Value Chain in its entirety
                                                                                  It is equipped with back-up server, swift
                                                                                  room and office space that caters to
                                 •   Develop and retain talent
                                                                                  60  staff  to  ensure  the  continuation  of
                                 •   Business  Process  and  People  –  Competency
           HIGHLY COMPETENT                                                       EXIM Bank’s operation.
           TALENT                  Assessment & Job Realignment,  Training &
                                   Competency  Building  Cultural  Change  and    Impact of the Pandemic
                                   Driving Productivity
                                                                                  As the DFI of the country mandated
                                                                                  to   promote   cross-border  trade,
           AMPLIFY ISLAMIC       •   Grow with focus on Islamic Financing and Takaful  this outbreak puts much strain on
           BUSINESS
                                                                                  export-import  trade  activities  that
                                                                                  inevitably affects the business of those
           HIGH-PERFORMING       •   EXIM Bank’s Core Values – Culture Reinforcement  we serve, and ultimately of our Bank.
           CULTURE               •  Paradigm Shift via Behavioural Change
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